Covid-19 Updates

Latest information regarding the impact of COVID-19 on our services. We will continue to monitor the situation and will follow advice from the government and Department for Education. The information on this page will be updated in line with government announcements:

1. Latest information from the government - UPDATED 06.09.2021

The government announced on 19th July that any remaining restrictions in place would be lifted. Until guidance changes all education settings should remain open for face-to-face learning.

2. What does this mean for our services?

Our Early Years’ Service group sessions are running as normal.

3. I want my child to wear a mask, what should I do?

If you would like your child to wear a mask while they are attending one of our services, please let us know. A member of staff will discuss this in more detail with you. Please note that parents need to wear a face covering whilst attending their sessions. Staff will also be wearing face coverings during these sessions.

4. Can I keep my child at home?

You may choose to keep your child at home during this period. Attending our Early Years provision is not mandatory; however, if you have committed to attend our service then you must attend all sessions unless your child is sick. If you are choosing to keep your child at home, please let us know as soon as possible. If you would like to discuss this in more detail, please contact the service.

5. My child has been isolating, what should I do about returning them to the service?

If you or your child has been self-isolating due to you, them, or a member of your household having symptoms of COVID-19, you should only return after the recommended isolation period has finished and you or your child feels well enough to return.

Please contact us 2 days before the end of the isolation period to update us on when your child will return.

6. What are the symptoms of COVID-19?

The most common symptoms of coronavirus (COVID-19) are recent onset of:

  • new continuous cough and/or
  • high temperature
  • a loss of, or change in, normal sense of taste or smell (anosmia)

For most people, coronavirus (COVID-19) will be a mild illness.

If your child or anyone in the household does develop symptoms, you can seek advice from NHS 111 or by phoning 111.

7. What to do if my child or someone in the household develops symptoms of COVID-19?
  • If your child develops symptoms of COVID-19, arrange for a test to be done and keep them at home for at least 10 days from the date when their symptoms first appeared. Please inform us as soon as possible of this, as well as their test results so we are able to manage the situation within the service accordingly
  • As of 16th August, fully vaccinated adults no longer have to self-isolate for the full 10 days if they have been in close contact with a person who has Covid. This also applies to everyone under the age of 18
  • Instead of self-isolating you are advised to take a PCR test as soon as possible
  • Whilst not mandatory we ask that you do not come to the service whilst you are waiting for your test results
  • If you test positive or start showing any symptoms you still need to self-isolate for 10 days from that point
  • Any members of the household who aren’t double vaccinated or under 18 must stay at home for the 10 day period even if they remain well
  • If you are able, move any vulnerable individuals (such as the elderly and those with underlying health conditions) out of your home, to stay with friends or family for the duration of the home isolation period
  • After the isolation period has finished and your child feels well enough to return to the service, please contact us before they return so we can inform you of the procedure and timings to do so. 
8. What to do when someone in my child’s main provision (nursery) develops symptoms?

As our Early Years’ Service won’t be the only provision your child is likely to attend it is important to keep us updated with information on suspected or confirmed COVID-19 cases within their other provision settings, as this poses a risk to our services.

If you or your child has been in contact with someone who is displaying symptoms of COVID-19, please do not attend our service. You must self-isolate for 10 days and arrange for a test to be taken. Please contact us to inform us of this.

9. How to stop COVID-19 spreading

There are things you can do to help reduce the risk of you and anyone you live with getting ill with COVID-19.


  • wash your hands with soap and water often – do this for at least 20 seconds
  • use hand sanitiser gel if soap and water are not available
  • wash your hands as soon as you get home
  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin immediately and wash your hands afterwards
10. Precautions we have taken in the services

We are taking specific precautions to keep our learners and staff safe. This includes measures such as limiting the number of people in certain rooms, increasing the frequency of cleaning, and checking temperatures daily.

As of January 2021 we are also regularly testing staff with lateral flow rapid testing kits.

For detail of the measures in place, read our risk assessment.

11. What steps we will take if there is a suspected COVID-19 case within one of our services

The Department of Education have issued a recommendation that anyone showing even mild symptoms of COVID-19 should be sent home, and that household should self-isolate for 10 days, unless exempt as outlined in section 7. This is for both staff and learners.

If your child begins to display symptoms whilst with us, they must return home immediately.

To help us manage the situation within services, we ask that you continue to keep us informed about the health of your child and if they have subsequently tested positive for COVID-19.

Any of our staff who have developed symptoms will also self-isolate until they have taken a test and had their results back.

We will write to you if there are any confirmed cases within the service, as well as informing you of how this is likely to impact you and your child.

When we find out about confirmed cases, we speak to Public Heath England for advice on what steps should be taken.

Department for Education Coronavirus helpline

A new helpline to answer questions about COVID-19 related to education. Staff, parents and young people can contact the helpline as follows:

Phone: 0800 046 8687
Opening hours: 8am to 6pm (Monday to Friday)